At Capital GrowXpert, we are committed to providing quality stock advisory and research services to our clients. Before subscribing to any of our services, we strongly encourage users to carefully review all service details, plans, and terms.
By purchasing our services, you agree to this Refund Policy.
No Guaranteed Returns
Stock market trading and investments are subject to market risks. Capital GrowXpert provides research-based advisory services and does not guarantee profits, fixed returns, or successful outcomes.
Refund requests based on trading losses, market fluctuations, or unmet profit expectations will not be accepted.
Subscription & Service Payments
All payments made for:
- Stock advisory services
- Trading recommendations
- Subscription plans
- Educational services
- API bridging services
- Premium research access
are considered final and non-transferable unless otherwise specified.
Refund Eligibility
Refunds may only be considered under the following circumstances:
- Duplicate payment made by mistake
- Technical error resulting in unsuccessful service activation
- Incorrect billing amount charged
- Service not activated within the committed timeframe
Eligible refund requests will be reviewed and processed after verification.
Non-Refundable Situations
Refunds will not be provided in the following cases:
- Change of mind after subscription purchase
- Lack of trading profits or financial losses
- Failure to follow provided recommendations
- Dissatisfaction due to market volatility
- Partial use of services
- Delay in user response or communication
- Account suspension due to policy violations
Refund Request Process
To request a refund, users must contact our support team with:
- Full name
- Registered contact details
- Transaction ID or payment proof
- Reason for refund request
Refund requests must be submitted within 7 days of the payment date.
Refund Processing Time
Approved refunds, if applicable, will be processed through the original payment method within a reasonable processing period depending on banking and payment gateway timelines.
Capital GrowXpert is not responsible for delays caused by third-party payment providers or banks.
Service Cancellation
Users may request cancellation of recurring services before the next billing cycle. Cancellation requests submitted after renewal may not qualify for refunds.
Policy Updates
Capital GrowXpert reserves the right to modify or update this Refund Policy at any time without prior notice. Updated policies will be published on the website.
Contact Us
For refund-related inquiries or support, please contact us through our official website or customer support channels.
Capital GrowXpert
Your Trusted Stock Advisory Partner